Partner Support & Onboarding Specialist

About the role

We are looking for a detail-oriented and highly organized Partner Support & Onboarding Specialist to manage and support the complete partner onboarding lifecycle from account creation and verification to approval, deployment, and operational support. In this role, you will work closely with partners, internal support teams, and operations teams to ensure a smooth onboarding experience. You will be responsible for setting up partner accounts, assisting with website deployments, connecting domains, handling verification workflows, and ensuring compliance with operational and security standards. This role requires strong communication skills, technical coordination abilities, and a high level of professionalism when handling confidential partner information and sensitive verification documents.

What you'll do

• Create and manage partner accounts in Partner Center
• Handle onboarding lifecycle from creation to verification and approval
• Support partner onboarding, deploy partner websites, connect domains, and deploy
• Coordinate with support and manage verification workflows
• Ensure confidentiality and secure handling of partner data and account access

What we're looking for

• Experience in customer support, partner operations, onboarding, or account management
• Familiarity with partner portals or Partner Center platforms
• Strong organizational and documentation skills
• Strong attention to detail and confidentiality practices
• Comfortable handling sensitive documents and account-related information

Benefits

• Opportunity to work in a fast-growing technology environment
• Exposure to partner ecosystems and cloud platforms
• Career growth in operations, cloud support, and partner management
• Collaborative and professional work culture
• Training and development opportunities